Well, in the last couple of days, we have had some interest, one person in particular, a lady we will call "Amy." She saw the ad in the place about an hour away and her first email was harmless enough, aside from the first sentence whining that something must be wrong with email because she sent her message 3 times. Okay, lady... sounds great. I only got it once and then I immediately responded because like anyone wanting to sell something, the sooner we get money the better. Mere minutes after I press send, I get a reply where she asks how much I want, says she needs to get confirmation from the loan officer and the car looks pretty nice. I then, of course, tell her that I would like the price I asked in the listing (duh) and question her use of a loan officer because in the first email, she wrote, "I deal only FACE to FACE and I can pay CASH." It is my understanding that when you get a loan, you do not walk out with cash, but instead a certified check. Her reply, another minute later, was that the price was fine and she would pay cash. All of this is a little weird to me because of the way her emails are worded, but as a seller, I don't want to lose the sale if it is, in fact, legit, so the emails continue on. She asks for the history and records and I tell her what I know and that I do have a copy of the carfax report that is still current and did cost us $40.00 to obtain, something we didn't have to do or offer. I offer it to her and then I get a reply about where to find car history reports on line, how she won't buy without one, and then sprinkles in all these verbs that really turned me off. "You will do this, you will do that, etc." I don't know if her approach is to try to have the upper hand or to sound strong and in control so that I won't take advantage of her, but it comes off as so rude to me! Please, talk to me like an adult and one that has something you seem to want to boot. At this point, I am definitely annoyed by her tone, but I send her a copy of the carfax and tell her we can meet whenever she would like. Her reply? I will just copy and paste it so you can get the full effect:
"sorry but the report must be up to date from today
i am at work now. i told you that you can get the report from the page that i have sent you or any car dealer approved by the dmv
Again, with all of the condescension. It really irritates me how she is writing to me. Is it just me or is she being totally rude? Part of me wants to call her out on it and the other part just wants to sell the stupid car so I will do anything to keep the sale, including being verbally trampled on. I haven't written back yet... What would you do?
1 comment:
Some people just do not know how to text! It's so hard to read tone and intent over text or the internet. I would just say, sell the car at all costs and let it go. This was awhile ago...did you sell it?
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